Members with (A) behind there name are in Away mode. They may or may not respond to a private message.
Due to how Discord works you may need to be in the ShadowNode Official Discord Server to private message staff.
For quick help, #support or #support-tickets is still the best way to get support. (Provided you have joined ShadowNode Official Discord Server.)
Staff Ranks and Responsibilities
These are all of the staff ranks found ingame.
This rank is for the ShadowNode owner only and will always be ShadowKitten. Has final say on anything.
These select members of our staff team get the dark red name colour. They are responsible in managing the staff team, discord server, and network. Hand picked by ShadowKitten, these members are some of the most trusted members in the entire network.
Admins are responsible for managing the background functions of the servers, such as setting up new packs and managing the current ones. Furthermore, admins assist in the training of mods and helpers to ensure that our staff team is running at tip-top shape!
Developers are the meat and potatoes of the networks. Creating, updating, and optimizing plugins, mods, and their respective packs, developers ensure that the servers are running as fast and smoothly as possible. They have Admin level permissions and write access to Shadownode’s github/gitlab projects and more
Mods are represented by their dark green role in the Discord server. After proving themselves as MITs, they now have many more responsibilities such as enforcing bans, refunding items and fixing griefs. Most often you will see mods active in the support tickets section of our Discord making sure everything is running smoothly.
Moderator in training (MIT)
MIT are identified by their ligt green colour in our Discord server. As the starting block of the staff team, MIT assist in game and in Discord by answering basic questions related to mods or server features. Furthermore, they can assist is most tickets like griefs and missing items. MIT are meant to learn about how the staff team is run, and how punishments are handled!
Builders help create the vision that the staff team wants ShadowNode to be! Designing our spawns, hubs, and sometimes events, the builders put our ideas to life and allow us to have a beautiful network.